LEGAL

Terms & conditions

Last updated: November 10, 2026

These terms apply to your use of the ESG OnSite website, platform and mobile apps. By using them, you accept these terms. If you use them for an organization, you confirm that you may bind it. If you do not accept them, please do not use the service.

Agreement

These terms are between Globlue Technologies (“we” or “us”), which develops and operates ESG OnSite, and you. Two kinds of use are covered:

The website. Anyone may read it. Using it, including asking for a briefing, is covered by these terms.
The platform and apps. They are provided to organizations — regulators, E&P operators and service providers — and to the people those organizations authorize (“users”). The organization’s written agreement with us, such as an order form or service agreement, together with these terms, governs that use. If the two conflict, the written agreement prevails.

Our handling of personal data is described in the Privacy policy, which is part of these terms.

The service

ESG OnSite lets crews record inspections, hazards, permits and emissions in the field, with photo, GPS and time evidence, including without a connection. It lets organizations verify and approve those records in auditable workflows, and follow them in dashboards and alerts. It includes an Emergency Stop alert, analytics and an API for integration. Features can change as the service evolves, and some depend on what the organization has contracted for.

Accounts and access

Accounts for the platform and apps are created for you by your organization or by us. You may use only your own account, and you must not share your credentials.
Access is by role. The organization decides who may see and do what, and is responsible for its users, for removing people who should no longer have access and for what they do with their accounts.
Give us accurate information, keep it up to date, and tell us without delay if you think someone else used your account.
You are responsible for actions taken with your credentials unless you reported that they were lost or misused.

Acceptable use

When you use the service, you must not:

break the law, or use it to commit or hide a violation of safety, labor, environmental or other rules;
enter false, altered or misleading records or evidence, or record on behalf of someone else without authority;
trigger an Emergency Stop or an alert without a real or reasonably suspected hazard;
try to reach data, accounts or systems you are not authorized to reach, or test the security of the service without our written permission;
interfere with the service, overload it, introduce malicious code or bypass its controls, including the locking of records;
copy, resell, reverse-engineer or extract data in bulk from the service, except as the API and your agreement allow;
upload material that infringes the rights of others or that you have no right to share, including photos of people who have not been told; or
offer or accept bribes, or use the service in breach of anti-corruption, sanctions or export-control laws.

Records and customer data

The organization owns its records. Inspections, permits, emissions records, incident reports and the evidence attached to them (“customer data”) belong to the organization that is their controller, or to whoever its agreement says. We acquire no ownership of them.
What we may do with them. The organization gives us the right to host, process, display, back up and transmit its customer data, and to share it with the people and organizations it allows, only to provide the service, keep it secure and give support, and as the law requires.
Accuracy. The organization and its users are responsible for the content they record. We do not check it. Records are locked when captured and keep a history of every change, so that anyone can audit them later.
Where it is kept. Where the agreement provides for it, customer data is hosted in the organization’s country.
At the end. When the agreement ends, we return or delete customer data as it provides. The law may require us to keep some of it for a time.
Personal data. For the personal data in customer data, we act on the organization’s instructions, as the Privacy policy explains.

Safety and compliance remain yours

ESG OnSite helps record, verify and communicate. It does not replace safety procedures, the judgment of competent people, emergency services or the legal duties of operators, service providers and regulators. Organizations stay responsible for the safety of their sites and for compliance with the rules that apply to them.

Alerts, including Emergency Stop, depend on devices, connections and notifications working, and are not a safety-instrumented system. They must never be the only way a hazard is communicated. Using the service does not guarantee that a permit, an inspection or a report will be accepted by a regulator.

Intellectual property

The service, its software, design, texts, videos and brand — including ESG OnSite and Globlue Technologies — belong to us or to our licensors, and are protected by law. We give you a limited, non-exclusive, non-transferable right to use the service in line with these terms and your agreement, for as long as you have access. No other right is granted. If you send us suggestions, we may use them without obligation to you.

Availability and support

We work to keep the service available and secure, and may interrupt it for maintenance, security or reasons beyond our control. Where possible, we will warn you of planned maintenance in advance. The apps let crews record without a connection, and send the records when one is available. Support channels and any service levels are set in the organization’s agreement. For anything else, see Contact.

Fees

The website is free to use. The platform and apps are charged as the organization’s order form or agreement says, including how invoices are issued, when they are paid and which taxes apply. Without such a document, no fee is due until one is agreed in writing.

Warranty disclaimer

To the extent the law allows, the website is provided “as is” and “as available”, and, except as the organization’s written agreement says, the same applies to the platform and apps. We do not promise that the service will be uninterrupted or free of errors, or that it will fit a particular purpose. Rights that the law does not allow to be excluded remain in force.

Limitation of liability

To the extent the law allows:

we are not liable for indirect or consequential loss, loss of profit, revenue, data or goodwill, or for loss caused by the content users record, by events beyond our reasonable control, or by use that breaks these terms;
our total liability for all claims about the service is limited to the amount the organization paid us for it in the twelve months before the event that caused the claim, or what its agreement sets; and
nothing limits liability that the law does not allow to be limited, such as for fraud, intentional misconduct, gross negligence, or death or personal injury caused by us.

You are responsible for claims brought against us by third parties that arise from your unlawful use of the service or your breach of these terms, and you will compensate us for resulting loss to the extent the law allows.

Suspension and termination

You may stop using the service at any time; to end an organization’s agreement, follow what it says. We may suspend or end access, with notice where reasonable, if these terms or the agreement are breached, if it is needed to protect the service, other users or the law, or if the agreement ends. When access ends, the right to use the service ends too and what these terms say about customer data applies. Sections that are meant to continue — such as ownership, liability and governing law — continue.

Changes to these terms

We may change these terms, for example when the service or the law changes. The date at the top shows when the current version was last revised. For changes that significantly affect users of the platform and apps, we will give notice in the platform or by e-mail, at least thirty days before they take effect where possible. Continuing to use the service after a change takes effect means you accept it.

Governing law and disputes

The written agreement between Globlue Technologies and the organization sets the governing law and the courts that decide disputes. Without such an agreement, these terms are governed by the law of the place where Globlue Technologies has its registered office, and the courts of that place decide disputes, without removing the mandatory rights that the law of your country gives you. We will first try to settle any dispute in good faith.

General

These terms, the Privacy policy and the written agreement, if any, are the whole understanding about the service.
If a part of these terms is found unenforceable, the rest stays in force.
Not enforcing a right right away does not waive it.
You may not transfer your rights or duties under these terms without our consent. We may transfer ours as part of a reorganization or sale of the business.
These terms are published in English and in Portuguese, with the same meaning. If they ever differ, the version in the language of the written agreement prevails or, without one, the English version.

Contact

For questions about these terms, support or legal notices, write to joshua.lancaster@esgonsite.com or adrian@globlue.com.