ESG OnSite
LEGAL

Account deletion

Last updated: November 10, 2026

This page explains how to delete your ESG OnSite account and the data linked to it. It applies to the web platform and to the ESG OnSite apps for iOS and Android, run by Globlue Technologies.

Before you ask

  • Your account was most likely created by your organization, which decides who has access and keeps the records its teams make. You can also ask the administrator of your organization to remove your access.
  • Deleting your account is permanent. You will lose access, and we cannot restore the account. If you need ESG OnSite again, your organization will have to create a new one.
  • Your account is separate from the records you made for your organization. What stays is explained below.

How to request deletion

  1. Write to joshua.lancaster@esgonsite.com or adrian@globlue.com from the e-mail address registered on your account, with the subject “Delete my account”. Tell us your name and your organization. You do not need to give a reason.
  2. We will reply to that address, and may ask you to confirm the request, so that nobody can delete your account but you.
  3. We confirm the request within 15 days. Once your identity is confirmed, we delete the account within 30 days and tell you when it is done.

If you can no longer use the e-mail registered on the account, write to us from another address and tell us how we can confirm that the account is yours. We may ask your organization to confirm it.

What is deleted

  • your profile: name, work e-mail, organization and role;
  • your sign-in credentials and security data;
  • the data about your sessions and the devices you used to sign in; and
  • any other personal data about you in the account that we do not have to keep.

What may be kept, and for how long

  • Records you made for your organization. Inspections, permits, incident and emissions records, and their photos and notes, belong to your organization, and the safety, labor and environmental rules that apply to it may require it to keep them. They stay with the organization.
  • Your name on those records. The platform keeps a history that cannot be altered, which shows who created, reviewed or approved each record. Where the law, a regulation or the organization’s agreement requires that evidence to stay complete, your name stays on those entries for the period required and is used for no other purpose. Where it is not required, we anonymize it, so that the entry no longer points to you.
  • Legal duties and claims. We keep what the law requires, or what is needed to establish or defend a legal claim, for the period that applies, and then delete it.
  • Backups. Copies in backups are removed as the backups are replaced in their normal cycle, and are not used in the meantime.

If you only sent a briefing request through our website, you have no account. Write to the same address and ask us to delete the request.

Questions and your other rights

For questions, write to joshua.lancaster@esgonsite.com or adrian@globlue.com. Our Privacy policy explains your other rights, such as access to your data and correction.